Help Center - MASV
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FAQs
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Account and Billing
Extended Storage
FAQs
Security
Billing
Releases
Desktop App Releases
Desktop Beta App Releases
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Help Center - MASV
FAQs
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Account and Billing
Extended Storage
FAQs
Security
Billing
Releases
Desktop App Releases
Desktop Beta App Releases
FAQs
Which browsers are supported?
How long are transferred files available to recipients?
Is there a limit on the file size or entire package size for a transfer?
What happens if my download is stuck?
How can I view all the transfers I have sent or received?
My download is slow
Image size recommendation
What happens if my upload is stalled?
How to create shareable download links for packages in your MASV Transfer History
How to change your energy savings to prevent stalled uploads
Do I have to sign-up / sign-in to download files?
How to delete files after you upload
How long does it take to transfer a file/package?
What happens if my connection is interrupted during upload?
I did not receive any delivery emails.
How secure is MASV?
How to view your delivery
Will my files get compressed due to zipping?
Why am I having issues unzipping my file package?
How can I delete my MASV account?
We Are Changing our Web App Domain. Here’s What You Need to Know.
How do I change my MASV account password?
Will my recipients see names and email addresses of other recipients included in the transfer?
How can I earn money as a MASV affiliate?
How can I find MASV packages that are costing me storage fees?
Why does the package size not match the file size on my Mac?
How can I add a VAT identification number to my MASV account?
Why am I seeing a “File Upload Interrupted” message?
Why am I receiving an email about bitcoins?
Does MASV support emojis in file names?
How much does it cost to use MASV?
Why can't I see the packages I sent or received in MASV?
Do I need to buy credits to use MASV?
What's the difference between transfer and storage on my MASV bill?
What can I do if I send files via MASV and the emails bounce back or are not received?
Does unused data for my MASV subscription roll over to the next month?
Why can't I download the MASV Desktop App update?
Security
Does MASV scan file transfers for malware?
Billing
How do I add or remove people from the MASV invoice mailing list?