Help Center - MASV
English
Español
日本語
Login to MASV
Go to Customer Portal
Español
日本語
FAQs
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Custom Metadata
Billing and Payments
Extended Storage
FAQs
Security
Releases
Desktop App Releases
Desktop Beta App Releases
Back to home
Help Center - MASV
FAQs
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Custom Metadata
Billing and Payments
Extended Storage
FAQs
Security
Releases
Desktop App Releases
Desktop Beta App Releases
FAQs
Which browsers are supported?
How long are transferred files available to recipients?
What happens if my download is stuck?
Is there a limit on the file size or entire package size for a transfer?
How can I view all the transfers I have sent or received?
My download is slow
Image size recommendation
What happens if my upload is stalled?
How much data do I get in my trial?
How to change your energy savings to prevent stalled uploads
Shareable Links
Do I have to sign-up / sign-in to download files?
Once I’ve uploaded a file can I go back and delete it?
How long does it take to transfer a file/package?
What happens if my connection is interrupted during upload?
I did not receive any delivery emails.
How secure is MASV?
How to view your delivery
Will my files get compressed due to zipping?
I am having issues when unzipping my package.
How can I delete my MASV account?
We Are Changing our Web App Domain. Here’s What You Need to Know.
How do I change my MASV account password?
Will my recipients see names and email addresses of other recipients included in the transfer?
How can I sign up for free?
How can I earn money as a MASV affiliate?
How can I find MASV packages that are costing me storage fees?
Why does the package size not match the file size on my Mac?
Security
Does MASV scan file transfers for malware?