---
title: How long are transferred files available to recipients?
description: MASV transferred files are available for 7 days before they are permanently deleted from our cloud. Once removed we are unable to retrieve them. Learn more
---

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# How long are transferred files available to recipients?

## Expiry dates determine how long files are available for download

Files are deleted from the MASV Cloud based on the default expiry date or the custom expiry date you set when you upload a package (for example, **Send** via Web App, Desktop App, or Portal). By default, MASV sets the expiry date to match the number of free storage days included in your plan. The number of free days varies according to which plan you have. For more information about Extended Storage, visit [How Extended Storage works and what it costs](https://help.massive.io/en/how-does-extended-storage-work?hsLang=en).<https://help.massive.io/en/how-does-extended-storage-work?hsLang=en>

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