---
title: How to delete files after you upload
description: At MAV, you can't delete files once uploaded. Your upload is automatically deleted after its default storage period or you manually delete the package.
---
[Skip to content](https://help.massive.io/en/how-to-delete-uploaded-files#main-content)
[](https://massive.io/)
- [Home](https://help.massive.io/en)
- [Products](https://massive.io/product/)
- [Pricing](https://massive.io/pricing/)
- [Blog](https://massive.io/blog/)
- [Company](https://massive.io/about-us/)
Open main navigation
Close main navigation
- [Home](https://help.massive.io/en)
- [Products](https://massive.io/product/)
- [Pricing](https://massive.io/pricing/)
- [Blog](https://massive.io/blog/)
- [Company](https://massive.io/about-us/)
How can we help?
- There are no suggestions because the search field is empty.
1. [Help Center - MASV](https://help.massive.io/en?hsLang=en)
2. [FAQs](https://help.massive.io/en/faqs?hsLang=en)
# How to delete files after you upload
## Account owners and Team members with permission can delete uploaded packages, but not individual files
Team Owners and Team members who have permission can delete uploaded packages after they finish uploading, but contributors outside the Team or members without permissions cannot delete a package. Individual files within the package cannot be deleted.
If you upload a package and need to replace it, contact the Team owner or a Team member with permission to request the deletion. By default, packages have an expiry date, but this expiry date can be customized (shorter, longer, or unlimited storage). Those with permission can delete packages manually.
If it is urgent that a file be removed, please contact [support@masv.io](mailto:support@masv.io) or use our live chat.
#### To delete an uploaded package
1. In the **MASV Web App**, from the sidebar on the left, select **Transfer History**.
2. From the **Sent** or **Received** tab, select the package you want to delete.
3. In the **Actions** column, select the menu icon, and from the menu choose **Delete Package**.
- [Get started with MASV](https://help.massive.io/en/get-started-with-masv?hsLang=en)
- [Send and request files](https://help.massive.io/en/send-and-request-files?hsLang=en#main-content)
- [Send files](https://help.massive.io/en/send-and-request-files?hsLang=en#send-files)
- [Request files with portals](https://help.massive.io/en/send-and-request-files?hsLang=en#request-files-with-portals)
- [MASV Desktop App](https://help.massive.io/en/send-and-request-files?hsLang=en#masv-desktop-app)
- [Advanced settings](https://help.massive.io/en/send-and-request-files?hsLang=en#advanced-settings)
- [Apps & Integrations](https://help.massive.io/en/apps-integrations?hsLang=en#main-content)
- [Working with integrations](https://help.massive.io/en/apps-integrations?hsLang=en#working-with-integrations)
- [Cloud integrations](https://help.massive.io/en/apps-integrations?hsLang=en#cloud-integrations)
- [On-premises and cloud storage devices](https://help.massive.io/en/apps-integrations?hsLang=en#on-premises-and-cloud-storage-devices)
- [Asset management & collaboration](https://help.massive.io/en/apps-integrations?hsLang=en#asset-management-collaboration)
- [Teams and user management](https://help.massive.io/en/teams-and-user-management?hsLang=en#main-content)
- [Teams](https://help.massive.io/en/teams-and-user-management?hsLang=en#teams)
- [Roles & Teamspaces](https://help.massive.io/en/teams-and-user-management?hsLang=en#roles-teamspaces)
- [Single Sign-On (SSO)](https://help.massive.io/en/teams-and-user-management?hsLang=en#single-sign-on-sso)
- [Manage file transfers](https://help.massive.io/en/manage-file-transfers?hsLang=en#main-content)
- [Transfer History & Dashboard](https://help.massive.io/en/manage-file-transfers?hsLang=en#transfer-history-dashboard)
- [Notifications](https://help.massive.io/en/manage-file-transfers?hsLang=en#notifications)
- [Custom Metadata](https://help.massive.io/en/manage-file-transfers?hsLang=en#custom-metadata)
- [Account and billing](https://help.massive.io/en/account-and-billing?hsLang=en#main-content)
- [Account](https://help.massive.io/en/account-and-billing?hsLang=en#account)
- [Billing](https://help.massive.io/en/account-and-billing?hsLang=en#billing)
- [Extended Storage](https://help.massive.io/en/account-and-billing?hsLang=en#extended-storage)
- [FAQs](https://help.massive.io/en/faqs?hsLang=en)
- [Releases](https://help.massive.io/en/releases?hsLang=en)
- [MASV Desktop App](https://help.massive.io/en/masv-desktop-app?hsLang=en)
[](https://massive.io)
#### MASV Help Center
**[MASV Service Status](https://masv.statuspage.io/)**
Copyright © 2026, MASV