Understanding your Export Billing Logs report
To export your Billing Log Reports, navigate to Settings, then to the Billing section of your MASV App:
Select the EXPORT BILLING LOG button to export your billing logs for the current billing period (this month) or Select the Export Logs icons to view previous billing period logs:
When you export your billing logs the report will look similar to the example screenshot below.
The report column definitions are as follows:
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Date/Time - When the transfer was sent
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Package ID - The unique ID for each recipient (downloader)
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Package Name - Name of the transferred package
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Sender - Email of the person who initiated the transfer
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Type - 'Downloaded' (some or all of the package data has been downloaded) or 'Not Downloaded' (the recipient has not downloaded any package data)
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Data Amount - Total GB downloaded by the recipient
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Package Size - Total GB uploaded by sender
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Cost - Total cost of transfer by recipient
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Recipient IP - Location of downloader
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Duration - Time taken to download the file
Still have questions? Please reach out to our support team via the in-app chat.