1. Help Center - MASV
  2. Billing and Payments

How to export and read your Export Billing Log reports

Understanding your Export Billing Logs report

To export your Billing Log Reports, navigate to Settings, then to the Billing section of your MASV App.

Select the EXPORT BILLING LOG button to export your billing logs for the current billing period (this month) or Select the Export Logs icons to view previous billing period logs:

When you export your billing logs the report will look similar to the example screenshot below.

MASV Billing file


The report column definitions are as follows:

  • Date/Time - When the transfer was sent

  • Package ID - The unique ID for each recipient (downloader)

  • Package Name - Name of the transferred package

  • Sender - Email of the person who initiated the transfer

  • Type - 'Downloaded' (some or all of the package data has been downloaded) or 'Not Downloaded' (the recipient has not downloaded any package data)

  • Data Amount - Total GB downloaded by the recipient

  • Package Size - Total GB uploaded by sender

  • Cost - Total cost of transfer by recipient

  • Recipient IP - Location of downloader

  • Duration - Time taken to download the file

Still have questions?  Please reach out to our support team via the in-app chat.