--- title: How do I password protect my transfers? description: You can add a password to your package on the delivery card. You can then send the password to your recipient(s) via your preferred means of communication --- [Skip to content](https://help.massive.io/en/how-do-i-password-protect-my-transfer#main-content) [![MASV logo](https://help.massive.io/hs-fs/hubfs/MASV_Logo_Colour_2026.png?width=150&height=38&name=MASV_Logo_Colour_2026.png)](https://massive.io/) - [Home](https://help.massive.io/en) - [Products](https://massive.io/product/) - [Pricing](https://massive.io/pricing/) - [Blog](https://massive.io/blog/) - [Company](https://massive.io/about-us/) Open main navigation Close main navigation - [Home](https://help.massive.io/en) - [Products](https://massive.io/product/) - [Pricing](https://massive.io/pricing/) - [Blog](https://massive.io/blog/) - [Company](https://massive.io/about-us/) How can we help? - There are no suggestions because the search field is empty. 1. [Help Center - MASV](https://help.massive.io/en?hsLang=en) 2. [Send and request files](https://help.massive.io/en/send-and-request-files?hsLang=en) 3. [Advanced settings](https://help.massive.io/en/send-and-request-files?hsLang=en#advanced-settings) # How do I password protect my transfers? ## How to add security to your transfers You can add a password to your package on the **Send Files** card or in your portal settings (**Security** tab). You can then send the password to your recipient(s) via your preferred means of secure communication. For the **Send Files** card, the **Download Password** must be set each time. If you set an **Upload Password** or **Download Password** for a portal, the password applies until you remove it. You can also add, edit, or remove the Download Password for a package after the package has been uploaded by visiting the **Transfer History** \> **Package Details** page and making the changes you want. For information about using single-sign on to protect transfers via MASV Portals, see [How to control who can access a MASV Portal](https://help.massive.io/en/how-to-control-who-can-upload-to-a-masv-portal?hsLang=en). **Note**: Although there are no preset requirements for Download or Upload passwords, we encourage you to follow password best practices by using a strong, complex password (12 or more characters including uppercase, lowercase, and at least one number). #### To add a Download Password when you send files 1. In the **MASV Admin Console**, select **Send Files** from the sidebar on the left. 2. On the **Send** card, expand the **Package Settings** area. 3. In the **Download Password** box, type a password. That's it. After you fill in the other details and select Send, be sure that you provide your recipients with the password they need to download the files. #### To add an Upload Password or Download Password to a portal 1. In the **MASV Admin Console**, select **Request Files with Portals** from the sidebar on the left. 2. In your list of portals, select the portal you want, and in the **Actions** column, select the **Actions** icon **⋮** (three vertical dots), and choose **Edit** from the menu. 3. On the **Edit Portal** page, select the **Security** tab. 4. On the **Security** page, do any of the following: 1. Select **Upload password protection** and enter a password in the **Upload Password** box. 2. Select **Download password protection** and enter a password in the **Download Password** box. 5. Select **Save** in the lower right corner of the page to apply the changes. #### To add, change, or remove a Download Password from a package after uploading 1. In the **MASV Admin Console**, select **Transfer History** from the  sidebar on the left. 2. Select the Send or Received tab. 3. In your list of packages, select the package you want, and in the **Actions** column, select the **Actions** icon **⋮** (three vertical dots), and choose **Package details** from the menu. 4. On the **Package Details** page, scroll across the **Delivery Log** area until you see the **Actions** column on the right and select **Edit Limit or Password** from the **Actions** menu. 5. In the **Edit Link** window, do any of the following: 1. To delete an existing password, select the **Clear password** button. 2. To change the password, select the **Clear password** button, and type a new password in the **Download password** box. 3. To add a password, type a password in the **Download password** box. 6. 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