Extended Storage
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      1. Help Center - MASV
      2. Extended Storage

      How do I change the expiry date for a MASV file transfer?

      Manage the expiry dates for file transfers to change Storage Duration

      You can always change the expiration date for the file packages you send. You can change the expiry date from the default 10 days on the Send page when you create your file transfer or you can edit the expiry date later, from the Transfer History page. If you are using Portals, you can set or change the default expiry date for the Portal.

      How much do I pay for additional storage?

      MASV charges $0.10/GB/month (prorated per day) and only ever charges for actual usage. So if you change the deletion date, but delete the package early, then you are only billed for the actual time after the 10 days it was stored.

      How do I change the expiry date for an existing file transfer?

      1. In the MASV Web App, select Transfer History in the sidebar on the left.
      2. In the Actions column, select the menu icon vertical-3-dot-menu-b , and select Edit expiry date.
      3. In the Edit Expiry or Choose Unlimited window, set a new expiry date or turn on Enable Unlimited Storage if you don't know how long you need storage and don't want to set an expiry date.

      edit-expiry-db

      How do I change the default Storage Duration?

      1. In the MASV Web App, in the sidebar on the left, select Features & Settings > General Settings.
      2. On the General Settings page, adjust any of the following in the Storage Duration area:
        • To change the number of days before the file transfer package expires, adjust the number of days in the Files Expire After.
        • To remove expiry period, enable Unlimited (Note: There is a storage charge for file packages stored on MASV beyond 10 days).
        • To permit Team members to change the storage duration, enable Allow team to edit storage duration.

      How do I change the default Storage Duration for a Portal?

      1. In the MASV Web App, in the sidebar on the left, select Request Files with Portals.
      2. On the Request Files page, choose the Portal that you want to edit.
      3. In the Actions column, select the menu icon vertical-3-dot-menu-b , and select Edit.
      4. On the Edit Portal page, adjust the number of days in the Files Expire After box. If you want to remove the expiry date, enable Unlimited.