MASV does not keep copies of deleted or expired files--here's why
Expired or deleted file packages are immediately deleted from our servers and cannot be recovered. We do this for a few reasons:
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Security: Limiting the storage duration is one way of providing security. After files are deleted or expired in MASV, they are truly gone. For example, if someone gets access to your MASV emails which have download links, expiry dates reduce the risk of unwanted access or extra downloads.
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Reduce storage fees: To keep our file transfer fees as low as possible, we have a default package expiry date (varies according to your plan) but you can reduce this storage window for security reasons or extend it for a reasonable fee.
Do I need to re-upload files if the package has expired?
If your intended recipients have not yet downloaded the files, and the package has expired, then yes, you need to upload the files again. Remember, MASV does not charge you when you upload files, so there is no additional cost to you.
Can I add storage if I need it?
Yes, of course! If you need temporary storage beyond the free days, you can opt to remove the default expiry date or set a longer period of time. MASV Extended Storage fees vary according to your plan.
For more information, see How do I change the expiry date for a MASV file transfer?