Our Support Team can help you with a refund request
Refunds for transfers
MASV guarantees that your package gets delivered on time. If your package isn’t delivered on time and it is MASV’s fault, we will refund you the amount of that transfer.
Refunds for accounts
If you want to request a refund for MASV credits or your account fees, please contact Support. Support can also help you if you want to cancel your plan.
Contact
Please contact support@masv.io or via customer support chat on the website.