---
title: How to monitor packages with MASV Package Activity Feed
description: Monitor all package activity in one place
---

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# How to monitor packages with MASV Package Activity Feed

## Monitor all package activity in one place

MASV **Package Activity Feed** lets Team Owners and Admins ([roles](https://help.massive.io/en/what-are-the-permissions-for-owner-admins-and-members-of-your-team?hsLang=en)) monitor all package activity in one place. You can view, sort, and filter package activity. For example, you can search and filter all packages associated with a specific Portal, Teamspace, date range, or state, such as packages that are pending, cancelled, or in an error state.

**Package Activity Feed** entries are listed for 90 days from their Created date.

![masv-activity-feed-tab-3](https://help.massive.io/hs-fs/hubfs/masv-activity-feed-tab-3.png?width=688&height=475&name=masv-activity-feed-tab-3.png)

**Note**: **Package Activity Feed** logging started as of July 17th, 2025. 

There are four **Activity Types** captured in the **Package Activity Feed**. Each activity represents a stage in the package delivery process:

![activity-feed-type-upload-flow](https://help.massive.io/hs-fs/hubfs/activity-feed-type-upload-flow.png?width=532&height=133&name=activity-feed-type-upload-flow.png)

**Activity Types**:

- **Upload to MASV**: Logged when a package is uploaded to MASV.
- **Link generation**:  Captures the creation of all download links (email, shareable link, integration, Slack). For example, if a package is sent to two recipients and an integration, three links are generated and logged–one for each destination.
- **Download from MASV**: Logged for each transfer initiated from a download link.
- **Transfer from MASV**: Logged for each transfer to an integration (cloud storage, asset manager, on-prem storage).

To help you monitor progress or troubleshoot issues with packages, you can check the **Activity State** for each activity.

![activity-feed-flow](https://help.massive.io/hs-fs/hubfs/activity-feed-flow.png?width=389&height=65&name=activity-feed-flow.png)

**States** include:

- **Pending**: Ready for an activity to start. For example, if a recipient hasn't used their download link to download a package yet, **Link generation** displays **Pending**.
- **Started**: Activity has started and is in progress.
- **Complete:** Activity is finished. **Note**: Packages downloaded with the MASV Web App can take up to 90 min. to show as **Complete**.
- **Cancelled:** Package transfer was cancelled by a user.
- **Error:** An issue has occurred. Go to the **Package Details** page to get more information. This can help you identify more precisely where the issue occurred so you can troubleshoot with the users and systems involved.

#### To view Package Activity Feed

1. In the **MASV Web App**, as a Team Owner or Admin, select **Dashboard**.
2. On the **Dashboard** page, select the **Package** **Activity Feed** tab.
3. Do any of the following: 
     - **Sort**: You can sort the list by date (default) or package name. Position your pointer to the right of the **Created** or **Package Name** column heading and select the arrow that appears.
     - **Refresh**: Select the **Refresh** button ![refresh-b](https://help.massive.io/hs-fs/hubfs/refresh-b.png?width=21&height=20&name=refresh-b.png) to update the list with the latest activity.
     - View **Package Details**: Select the **Package Details** button ![package-details-b](https://help.massive.io/hs-fs/hubfs/package-details-b.png?width=20&height=20&name=package-details-b.png) to the right of the corresponding package name.

#### To search and filter Package Activity Feed events

1. On the **Package Activity Feed** page, select **Search**.
2. In the **Search** window, specify any of the following criteria to filter the activity list:
   
     - **Package ID**: Copy and paste a package ID.
     - **State**:Select one or more states.
     - **Type**: Select one or more activity types.
     - **Teamspaces**: Select one more Teamspaces, if applicable.
     - **Portal**: Select one or more Portals from the list.
     - **Created Date-From**: Select the calendar icon to set a start date and select the clock icon to set a time.
     - **Create Date-To**: Select the calendar icon to set an end date and select the clock icon to set a time.
3. Select **Done** to close the **Search** window and view filter results.
4. When you’re finished with the filter, select **Clear**.

![masv-activity-feed-search](https://help.massive.io/hs-fs/hubfs/masv-activity-feed-search.png?width=384&height=370&name=masv-activity-feed-search.png)

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