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How to delete a package in MASV

Delete packages from the Transfer History

You can delete packages from the Transfer History in the MASV Admin Console (formerly MASV Web App). Deleting packages permanently deletes them from MASV – there is no way to recover a package after it is deleted (or expires).

To delete a package in MASV

  1. In the MASV Admin Console, from the sidebar on the left, select Transfer History.
  2. On the Transfer History page, select the Sent or Received tab.
  3. Find an active (not expired) package that you want to delete.
  4. From the Actions column, select the options menu icon (three dots), and select Delete package.
  5. In the confirmation window, select Delete to permanently delete the package. After you confirm the action, your package is deleted immediately. If you were using Extended Storage, no further charges are incurred.