Help Center - MASV
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General Questions
General Questions
Billing and Payments
Sending and Receiving Files
Receiving
Sending
Features
Custom Metadata
Teams and User Management
Single Sign-On (SSO)
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Extended Storage
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Help Center - MASV
General Questions
General Questions
Billing and Payments
Sending and Receiving Files
Receiving
Sending
Features
Custom Metadata
Teams and User Management
Single Sign-On (SSO)
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Extended Storage
General Questions
Refer-A-Friend Program Terms And Conditions
Which browsers are supported?
How long are transferred files available to recipients?
Is there a limit on the file size or entire package size for a transfer?
What happens if my download is stuck?
How can I view all the transfers I have sent or received?
My download is slow
Image size recommendation
What happens if my upload is stalled?
How much data do I get in my trial?
How to change your energy savings to prevent stalled uploads
Shareable Links
Do I have to sign-up / sign-in to download files?
Once I’ve uploaded a file can I go back and delete it?
How long does it take to transfer a file/package?
What happens if my connection is interrupted during upload?
I did not receive any delivery emails.
How secure is MASV?
How to view your delivery
What do I get for referring a friend?
Will my files get compressed due to zipping?
I am having issues when unzipping my package.
Guide to MASV notifications
How can I delete my MASV account?
How do I refer a friend?