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Help Center - MASV
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General Questions
  • General Questions
  • Billing and Payments
  • Sending and Receiving Files
    • Receiving
    • Sending
  • Teams and User Management
    • Single Sign-On (SSO)
  • Apps & Integrations
    • Receiving Portal deliveries automatically to cloud storage
    • Delivering to your cloud storage
    • Desktop App
    • Google Auth
    • Microsoft
    • Slack
    • Adobe Premiere Pro
    • Sending from your cloud storage
  • Extended Storage
      Back to home
      1. Help Center - MASV
      2. General Questions
      • General Questions
      • Billing and Payments
      • Sending and Receiving Files
        • Receiving
        • Sending
      • Teams and User Management
        • Single Sign-On (SSO)
      • Apps & Integrations
        • Receiving Portal deliveries automatically to cloud storage
        • Delivering to your cloud storage
        • Desktop App
        • Google Auth
        • Microsoft
        • Slack
        • Adobe Premiere Pro
        • Sending from your cloud storage
      • Extended Storage

      General Questions

      • Refer-A-Friend Program Terms And Conditions
      • Which browsers are supported?
      • How long are transferred files available to recipients?
      • Is there a limit on the file size or entire package size for a transfer?
      • What happens if my download is stuck?
      • How can I view all the transfers I have sent or received?
      • My download is slow
      • Image size recommendation
      • What happens if my upload is stalled?
      • How much data do I get in my trial?
      • How to change your energy savings to prevent stalled uploads
      • Shareable Links
      • Do I have to sign-up / sign-in to download files?
      • Once I’ve uploaded a file can I go back and delete it?
      • How long does it take to transfer a file/package?
      • What happens if my connection is interrupted during upload?
      • I did not receive any delivery emails.
      • How secure is MASV?
      • How to view your delivery
      • What do I get for referring a friend?
      • Will my files get compressed due to zipping?
      • I am having issues when unzipping my package.
      • Guide to MASV notifications
      • How can I delete my MASV account?
      • How do I refer a friend?
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      MASV Help Center
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