Help Center - MASV
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Billing and Payments
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Custom Metadata
Billing and Payments
Extended Storage
FAQs
Security
Releases
Desktop App Releases
Desktop Beta App Releases
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Help Center - MASV
Billing and Payments
Getting Started with MASV
Sending and Requesting Files
Sending Files
Requesting Files
Apps & Integrations
Receiving Portal deliveries automatically to cloud storage
Delivering to your cloud storage
Desktop App
Google Auth
Microsoft
Slack
Adobe Premiere Pro
Sending from your cloud storage
Teams and User Management
Single Sign-On (SSO)
Teamspaces
Managing File Transfers
Custom Metadata
Billing and Payments
Extended Storage
FAQs
Security
Releases
Desktop App Releases
Desktop Beta App Releases
Billing and Payments
How MASV charges for services
How to change your MASV plan
When do I get billed for my transfers?
Can I pay with PayPal or a bank account?
If a recipient doesn’t download the file will I be charged?
How can I see past invoices?
How do I cancel my account?
There is a charge on my bill I don't understand
How do I dispute a charge on my bill?
Why is my account is deactivated?
Where can I update the credit card information?
How do I request a refund?
How to export and read your Export Billing Log reports