Billing and Payments
      Back to home
      1. Help Center - MASV
      2. Billing and Payments

      How do I request a refund?

      Getting a refund for the transfers

      MASV guarantees that your package gets delivered on time. If your package isn’t delivered on time and it is MASV’s fault, we will refund you the amount of that transfer.

      Please contact us at support@masv.io or via customer support chat on the website.